We understand that inviting someone new into your home can be daunting. We want to know, you and your family will be safe with a Northwest technician and know who is on the other end of the line when you call our business for service!
At Northwest Plumbing Heating & AC, we are dedicated to hiring only the best employees in the industry. Our trained technicians have all undergone extensive background checks and drug screens. They will wear company uniforms and carry identification because we want them to be recognizable to you.
But don’t just take our word for it. Visit our Reviews Page to see our 1,000+ 5 star customer reviews!!
Meet the People of Northwest inside the office and out in the field!
Dontrell (aka The Voice)
Dontrell is the residential Comfort Consultant and estimator at Northwest and has 5 years with us! The favorite part of his day is interacting with our customers and coworkers. HUGE sports fan! Don’s favorite teams are the LA Chargers and LA Lakers! You can find him on his off time at the fields or courts coaching his kid’s sports teams! From the Quad Cities and Moline graduate 2016!
BRYAN
Bryan has been working in the Plumbing industry since 2013. He is licensed for plumbing and backflow protection in Iowa and Illinois, as well as medical gas. He is our journeyman plumber and comes from a military background. Bryan spent a lot of time traveling the country with the U.S. Air Force. He grew up in Rock Island and graduated from Rock Island High School.
NATHAN
Nathan began his career in the HVAC industry in 2021. He grew up in Galva, IL and graduated from Galva High School. When he’s not working, he enjoys watching football (Chicago Bears & Illinois fan) and woodworking.
SHANE S
Shane S began his career in the Plumbing industry in 2021. He grew up in Stockton, IA before graduating from Durant High School. He has several certifications in CNC and first responder coaching. When he’s not working, he enjoys collecting video games, coaching youth sports and spending time with his family with 4 beautiful children.
TONY
Tony has been working in the HVAC industry since 2018. He grew up in Rock Island, IL & went to MTI for his HVAC certificate. He also has his EPA Certification. When he’s not at work, he loves spending time with his family. Tony is committed to his fitness & spiritual health goals and working with people is his passion.
BRANDON
Brandon has been working in the HVAC industry since 2019. He grew up in Eureka and graduated from Eureka High School. When he’s not at work, he likes to go camping, mountain biking & spend time on his motorcycle.
Kevin (aka K-Dub)
Residential HVAC manager since October of 2023, with 26 years of experience in the trade! His favorite part of the job is customer relations and helping out wherever needed. He loves to fish and ride around on his golf cart. Kevin loves animals and has a dog (Lola) and a cat (CC). Favorite hobbies are watching his kids play soccer and basketball. When You Want the Best Call Northwest!
Chad P (HVAC Installer and Service Technician)
Chad has 4 years in the trade and started off doing maintenance. He mostly enjoys workdays by meeting with new customers and helping them with their HVAC or plumbing issues. Chad has 3 kids and loves spending time traveling with them, watching football and camping! He secretly loves Scooby Doo and originally lived in Dixon.
Kessille Gedye (aka Kess)
Kess has 4 years with Northwest as our controller! She is a numbers machine that works with spreadsheets and a problem solver for everyone! Dallas Cowboy fan! Spends her off-time following her daughter’s dance schedule, hiking, golfing, shopping, or hanging out at a winery. Kess comes from a military family and traveled all over, starting off in California.
Rachel
Service Accountant since November of 2019! St. Louis Cardinal fan! Her favorite part of the job is supporting colleagues. She enjoys having time to be with her family! Loves being outdoors, Camping, swimming and hanging out with her daughter!
Carol
Carol is the accounts payable guru at Northwest since 2022! She loves her coworkers and is “the” positivity around the office! Huge sports fan of the: Chicago Bears, Cubs, Bulls, Blackhawks and Iowa! Carol spends her time away from work with her family and friends, traveling to sporting events, concerts and musicals. She has seen Eric Church 13 times so far!!! Born and raised in Davenport Iowa.
Summer
Summer is the Staff Accountant at Northwest! On her off time, she will be hanging out with friends, family, working out, golfing, traveling and going to metal concerts! Summer is the momma to 2 black labs, Maizey and Pippa. She is a Chicago Bears and Cubs fan. Grew up in Rock Island, then to Madison Wi, and back to Davenport!
Judy
Judy holds down the Accounts Receivable department at Northwest! She loves her coworkers and the fun environment around the office! She spends her off the clock time with her granddaughters playing in the pool and enjoying life and walking her dog Jake to the dog park! Judy loves the Chicago Cubs and is originally from California!
